Here at HubbaCar we take user validation seriously. Before listing a car or renting a car out on the platform, all users must be validated by the HubbaCar validation team. It’s a simple yet thorough process to help reassure your fellow members of the HubbaCar community.
These checks differ slightly from renter to owners.
For renters, we require the user to complete their name, address, date of birth and driving licence details on our validation form. These details will remain private and will be used for the sole use of conducting user validation checks.
We then use the driving licence number to check the individual meets our user renter requirements, being:
- Over the age of 25.
- Having held a valid driving licence for over 24 months.
- Have had no major convictions in the past 5 years (any conviction coded AC, BA, CD10-90, DD, DR, IN, LC30-50, MS40-90, UT or any driving ban) and/or no more than 3 penalty points
We also cross reference the users name, date of birth and address against third party databases to ensure the details are valid and the user is a UK resident.
For owners, we don’t require a copy of your driving licence, but we do require your name, address and date of birth. Similarly, we cross-reference these details against a number of databases to ensure they are valid.
It can take up to 24 hours for the HubbaCar team to verify a user and all users must be validated prior to listing or renting a car, so we recommend completing this process as soon as you sign up to the HubbaCar platform. You can access the validation form via your profile in the top right of the HubbaCar screen whilst signed in.